What is your cancelation policy?

Cancellations can be made via email through the private lesson coordinator, talking to your instructor, or calling the aquatics department.

Cancellations must be made 24 hours in advance.

If a participant does not show up for a scheduled lesson, cancels with less than 24 hours notice the lesson will be forfeited. If a participant in a semi-private lesson cannot attend for any reason, the lesson should be rescheduled; otherwise the missing party will forfeit the lesson.

Show All Answers

1. I’m interested in signing up for private swim lessons. What do I do now?
2. What do I do when I come for my lesson?
3. What if I'm going to be away for a period of time?
4. What is your cancelation policy?
5. What if I have an emergency and cannot make a lesson?
6. Are lessons continuous?
7. I'd like my child to participate in a semi-private lesson. What do I need to know?
8. Where should the parents wait during the lessons?