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Utility services include water, sewer, solid waste, and MB Link. Water, sewer, and solid waste for residential customers are considered bundled services and must be disconnected together. MB Link may be disconnected separately if the customer wishes to leave the other services active. Disconnection of services may only be requested by the utility account holder. For same-day disconnection, the required documentation must be turned in to the utility billing office before 12:00 pm Monday through Thursday. If the service termination request date falls on a Friday, Saturday, or Sunday, the disconnection will take place the following Monday.
Utility services may be suspended for no longer than six months per calendar year. Water, sewer, and solid waste for residential customers are considered bundled services and must be suspended together. MB Link may be suspended separately if the customer wishes to leave the other services active. If the customer requests temporary activation of utility service during the suspension period, the suspension is voided and the account will return to active status. Suspensions may only be requested by the utility account holder.
281-576-2213 (Option 4)
Email Utility Billing
11607 Eagle Drive
Mont Belvieu, TX 77523
P.O. Box 1048
Mont Belvieu, TX 77580