Blueprints and a building permit stamped approved


We're working hard to make your next project easy! Residents and contractors may use MyPermitNow, an online portal that is a part of MyGovernmentOnline, to do the following: 

  • Apply online for permits and planning projects
  • Pay fees online
  • Submit plans "paperless" in PDF format
  • Track application progress up to permit issuance
  • Print copies of your permit(s) anytime
  • Print reviewed building plans
  • Request inspections via the portal
  • View and print completed inspection reports
  • Receive real-time e-mail notifications when an inspection is completed

Additionally, the MyGovernmentOnline planning module is used for all subdivision an zoning related cases. Residents can report city code violations or problems with city facilities and infrastructure using the Citizen Solution Center. 

You may create your free customer portal account as soon as you are ready to start the process if you don't already have one. Please take the time to download a copy of the MyGovernmentOnline customer portal instruction document; This will help you as you navigate the site and apply online.  

Once you start working with MyGovernmentOnline, you'll see how easy and timesaving this is. No traveling to City Hall or waiting in line required. You just upload PDFs of the required documents, fill out the online forms, and you are on your way!


When requesting inspections online, the policy will remain that you must submit your inspection request prior to 3:00 p.m. to have an inspection performed the next business day. However, same-day inspections may be available on permit request activity. Our inspectors will enter inspection results in the field which to ensure you will receive your inspection result via e-mail or through the customer portal in near real-time. 

technical support

If you need any assistance with using the MyGovernmentOnline portal, please call the technical support line at 1-866-957-3764, option 1 for assistance. The agents can assist with any software related questions.